Returns and Refund Policy

At Pack n Tag, each order is custom-made to your specifications. As a result, all sales are final and non-refundable. However, we stand behind the quality of our work and will address any errors determined to be our responsibility.

Final Sale Policy

All orders are unique and made-to-order.
Payments are final and nonrefundable.
No refunds or store credits will be issued under any circumstances.
If we determine that an error was made on our part, we will reprint or reproduce the order at no additional cost.

Reporting Issues

If you discover any issue with your order, you must:

Notify Pack n Tag within 3 business days of receiving your order.
Provide a detailed description of the issue for our review.

Reprint Eligibility

If a printing error is confirmed by our quality control department, Pack n Tag will reprint the original order.
No monetary refunds will be issued, only reprints.
Defects or faults will be reviewed and assessed solely by the designated team at Pack n Tag.

Return of Defective Products

Clients must return the defective product to Pack n Tag at their own expense within 7 business days to qualify for a reprint.
Returned products must be in their original condition for proper evaluation.

Rush Orders

Rush order fees are non-refundable under any circumstances.